Weekly breakdown — based on 60 appts/week at $200 avg slot value
No-shows per week — before Lumon
15% no-show rate × 60 appointments · Source: ADA, Weave Dental Metrics
9 slots
Revenue lost per week — before Lumon
9 empty slots × $200 avg value
$1,800
Of those no-shows — due to forgetfulness
The exact problem reminders solve · Source: Adit clinical study
36%
Slots saved per week with Lumon reminders
5 slots saved — combining automated reminders (55.6% reduction) + morning alert follow-up calls for unconfirmed patients · Source: Study of 1.6M dental appointments
+5 slots
Revenue recovered from reminders per week
5 saved slots × $200 avg slot value
+$1,000
Revenue from waitlist fills per week
Conservative estimate — 2 cancelled slots filled via automatic SMS
+$400
Revenue from new review-sourced patients
3 new patients/month from Google reviews × $200 avg first visit
+$138
Lumon cost per week
$350/month ÷ 4.3 weeks
−$81
Net weekly gain with Lumon
+$1,457/week
Annual net gain — Year 1
+$72,300
After all Lumon costs. Conservative estimate — reminders + waitlist + reviews combined.
Setup fee payback period
Under 2 weeks
At 5 recovered slots per week at $200 each, the $1,500 setup fee pays for itself in under 2 weeks.